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The Customer Experience Manager is responsible for producing personalized digital experiences across all parts of the customer journey. This role holds a strong understanding of digital marketing and content strategy to coordinate across a cross-functional team, the planning and execution of digital retention programs that include a mix of web, social media, display and email channels.The CX Manager will be responsible for supervising, managing and inspiring a small team of direct reports on a


Quantitative Researcher Chicago, IL Responsible for managing all phases of survey projects, supervising junior staff and ensuring that daily client needs are met. Responsibilities * Design, creation and thorough testing of survey instruments * Management of data collection vendors * Analyze and interpret data to provide clear and strategic recommendations. * Create final reports detailing key findings in response to project objectives * Manage multiple projects * Manage junior colleagues....


Responsible for development and growth of a targeted account, and leading custom market research study projects. Managers work closely with clients & staff (Executives, Associates, and Directors) in all phases of market research. Responsibilities Core duties and responsibilities include the following. Other duties may be assigned. Core responsibilities Contributes to design of and leads qualitative and quantitative market research projects Works directly with clients to understand their....


MAJOR RESPONSIBILITIES: - Develop and implement standard ROI principles and analyses and present results to marketing teams (15%) - Develop and implement analyses for field force promotion, including customer segmentation, targeting, and promotional response measurements (10%) - Guide strategic decisions within a franchise and/or across the portfolio (25%) - Make recommendations to brands and other stakeholders on the effectiveness of different marketing tactics (10%) - Generalize approach to....


Our client specializes in quantitative consumer product research across the complete life cycle of food, beverage, personal care, and household products. Founded in 1957, the firm has an extensive record of success helping consumer packaged goods companies innovate and optimize their products. Research Manager Manage consumer research projects in support of the development of products across the food, beverage, personal care, and/or household products categories. Able to understand client....


Project Manager Summary: Responsible for overseeing the execution and analysis of custom marketing research projects from inception through reporting-with little supervision, including the creation and analysis of market research reports, complete with recommendations. Essential Duties and Responsibilities: Ability to manage projects throughout the research process -- to completion Must be able to work independently Commitment and dedication to get the job done Ownership of the work Strong....


Sr. Market Research Analyst Quantitative Chicago, IL Our client's employee satisfaction numbers show high numbers in culture, pride, camaraderie, low employee turn over rate and an average employee tenure of 8+ years! The Sr. Quantitative Research Analyst will work on their own or as part of a project team to manage client research projects. Involved in all aspects of coordinating and executing survey-based research projects, from research design & proposal through written....

- Detroit, MI

Market Research - Client/Account Manager The primary role of a Client/Account Manager is to develop and grow client relationships, while securing the relationship at a trusted market research partner. Responsibilities include managing client relationships, serving as a consultant on research projects, and acting as the ‘hands-on’ primary project director on critical or complex studies. Experience in a variety of industries and research methodologies is a must. The ideal candidate will have....


Researcher + Seller + Understanding Technology Platform = Perfect! Are you experienced in CUSTOMER EXERIENCE RESEARCH and want to share your creative and analytical skills with your bright, coachable, talented team members daily...this role is for you! If you love new challenges, categories and situations...you will be exposed to a VARIETY of RESEARCH designs and a variety of CLIENTS! If you love to work closely with clients to understand their business needs and develop NEW....


Senior Research Manager Experience in consumer researchExperience in statistical applicationsExperience in time management and prioritization skillsExperience in scheduling and managing projectsExcellent communication skills – oral and writtenMust be detailed and organizedMinimum 8 years consumer goods research experience Work Skills Devises effective research solutions that meet client needsInteracts with clients efficiently and effectively throughout all phases of a research projectGenerates


(Corporate Client) Director or Sr. Manager Market Research 1) CPG (Concept/Package Testing, Brand studies) 2) (an understanding of) Nielsen, IRI Software & Data 3) Shopper Insights/Behaviors (a plus, not required) Chattanooga, TN (required) Relocation package offered by client -Must be proficient in conducting various types of research: Consumer segmentation, need gap identification, positioning, brand awareness & equity, product testing, LCM, advertising effectiveness, and shopper....


Can someone say...Dream Job? THE most Amazing, Freshest, Coolest Company! Inspire with Creative Insights! Planners + Creative Insights + Innovators + Moderators + Behavioral Scientists…all in one! MUST have some experience at an advertising/marketing agency* BE at the epicenter of every stage of the research and strategic process – from research design, to moderating, to analysis to leading innovation workshops and most importantly, delivering Creative Insight that inspires our


Our client specializes in quantitative consumer product research across the complete life cycle of food, beverage, personal care, and household products. They have an extensive record of success helping consumer packaged goods companies innovate and optimize their products. Ideal Candidate will have sensory, taste testing, central location testing experience. In this role, you will manage consumer research projects in support of the development of products across the food, beverage, personal....


Senior Research Manager Initial Skills Experience in consumer researchExperience in statistical applicationsExperience in time management and prioritization skillsExperience in scheduling and managing projectsExcellent communication skills – oral and writtenMust be detailed and organizedMinimum 8 years consumer goods research experience Work Skills Devises effective research solutions that meet client needsInteracts with clients efficiently and effectively throughout all phases of a research....


Experienced Market Researcher Custom Primary Market Research Location: Remote (East Coast, Mid-West, South) Essential Duties -Responsible questionnaire design, sample design, data analysis, and report writing and serves as day-to-day client contact on market research projects -Participates in the proposal development process (e.g., schedule, pricing, methodology) -Successfully manages multiple challenging and complex projects -Actively manage project budget, work plan, profitability, as well....


Researcher + Seller + Understanding Technology Platform = Perfect! Are you experienced in CUSTOMER EXERIENCE RESEARCH and want to share your creative and analytical skills with your bright, coachable, talented team members daily...this role is for you! If you love new challenges, categories and situations...you will be exposed to a VARIETY of RESEARCH designs and a variety of CLIENTS! If you love to work closely with clients to understand their business needs and develop NEW....


CX Researcher + Seller + Financial Services = Perfect! Are you experienced in CUSTOMER EXERIENCE RESEARCH and want to share your creative and analytical skills with your bright, coachable, talented team members daily...this role is for you! If you love new challenges, categories and situations...you will be exposed to a VARIETY of RESEARCH designs and a variety of CLIENTS! If you love to work closely with clients to understand their business needs and develop NEW BUSINESS...this is a....


VP Global CX Hotel or Restaurant Industry Looking for a Cool, Current, Contemporary and Fun Leader with a Passion for Customer Experience and a Zest for Life! a Sr.level, Strategic Advisor and CX Thought Leader Responsible for enhancing our client’s exclusive relationship with one of the Top Global Hotel Brands Preferred Locations: Seattle, San Fran, NY, Chicago RESPONSIBILITIES Collaborate, advise and guide (our client’s) hospitality client in the areas critical to their customer experience....


Are you currently working for a management consulting firm? Would you like to: Travel less? Work across all industries? Work with the world's leading brands? Required: Candidates MUST have 2 yrs exp. working in a Management Consulting Firm (a research supplier is not a substitute for this criteria) - Lead the delivery of consulting projects with global and domestic clients - Utilize our clients leading edge customer market research techniques, tools and solutions. - Work on multiple projects....


Want 300 days of Sunshine?...in one year? = Austin, TX Hipster gazing, Eclectic Music Scene, Hiking, Festivals, Natural Caverns, Stand-Up Paddle Boarding, Dog Friendly City = Austin, TX Our client is seeking an experienced, energetic, and self-motivated market researcher with excellent client relationship skills. This person will have the support of an outstanding team of research professionals and will work closely with senior management to follow up on leads generated by the Chief Strategy....

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