Director/VP Quantitative Research

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Los Angeles, CA
Job Type
Direct Hire
May 17, 2017
Job ID
Our client is an innovative and growing market research firm with an office in the LA area (near LAX).  We are looking for an 'out of the box' researcher with experience across a range of industry verticals (from automotive to technology).  Specifically with experience in designing and executing custom market research solutions -- with the ability to delve into new/evolving techniques.  

We follow a “high-touch” client relationship model that involves frequent client contact, time-sensitive projects, coordination with multiple global stakeholders and high quality expectation.
The ideal candidate will have a minimum of 7 years experience working with Project and Account Teams and will have a background in market research, working on a variety of programs in potentially different industries (such as automotive, technology, financial services, CPG, etc.).  A strategic thinker, the successful candidate will be independent, self-motivated and extremely organized, with the ability to be proactive and anticipate client needs.  Always ensuring absolute client satisfaction, the Director/VP will be responsible for managing day-to-day interaction, setting goals and expectations and will broaden client relationships through effective and regular communication and/or visits. The candidate will have a proven record of establishing positive, productive relationships with multiple global key client decision-makers.

Other responsibilities include:
Analyze client data and understanding of client business needs to proactively develop new initiatives and maximize the value of existing programs,
Design short-term project deliverables while keeping long-term program goals in mind; initiate and drive internal projects to improve process and support company growth.
Create, share, and execute project work plans, revising as appropriate to meet changing needs and requirements; support team members and take on additional projects as needed to ensure success.
Identify and communicate potential business impacts of proposed projects or program changes.
Continually educate clients about our services and capabilities with regular client calls, status reports, and client newsletters.
Deliver engaging, informative, well-organized presentations about complex material to small and large groups at all organizational levels.
Maintain project-specific documentation that clearly communicates business needs and project requirements to all company stakeholders.
Build a knowledge base of client businesses, organizations and objectives and transfers the knowledge to the team to foster additional success; remain on the forefront of emerging industry developments and best practices.
Share client successes with internal team and external audiences where appropriates.
Bachelor’s Degree or equivalent experience; background in the automotive industry with a minimum of 5 years project and account experience.
Excellent communication skills with both technical and business teams across corporate hierarchies.
Attentive to detail and able to multi-task in a fast-paced environment; ability to balance client needs and business realities.
Professional and confident in dealing with all levels of business from daily support tasks to high-level executive presentations.
Comfortable initiating direct conversation at all levels of corporate authority; ability to communicate sensitive information in a tactful manner.
As part of a multicultural team, display sensitivity to cultural differences and varying language backgrounds, while maintaining a flexible schedule.
Proficient in Microsoft Office tools and able to adopt new client relationship management tools; familiarity with highly desired.
Experience with data analysis and statistics a plus
Ability to travel nationally 4-6 times a year.